Terms and Conditions

Website's Services and Purpose

Our website offers a wide range of high-quality car accessories designed to enhance the performance, comfort, and aesthetics of your vehicle. We provide customers with access to products such as seat covers, floor mats, car electronics, exterior styling kits, tools, and maintenance products. Through our online platform, customers can easily browse, compare, and purchase these accessories to meet their specific needs. The primary purpose of this website is to offer a convenient and reliable shopping experience for car owners, ensuring that they have access to a diverse selection of automotive products at competitive prices. Our goal is to provide detailed product information, secure payment options, and efficient delivery services to ensure customer satisfaction.

Acceptance of Terms

By accessing or using this website, including browsing the available car accessories, purchasing products, or engaging with any services provided on this site, you agree to comply with and be bound by these Terms and Conditions. This agreement applies to all visitors, users, and customers who access or use this website. If you do not agree to these Terms and Conditions, please do not use or access our website. Your use of the website constitutes your acceptance of these terms, and you are responsible for ensuring that you comply with them. We reserve the right to modify, update, or change these Terms and Conditions at any time without prior notice. Any such changes will be posted on this page, and it is your responsibility to review these terms periodically. Your continued use of the website after any changes will be considered as your acceptance of the updated terms.

Customer Support

For any inquiries or assistance, please contact our customer support team at Support@menmyshop.com . Our support team contact you within 48 hours.

1. Email Support
For any general inquiries or specific concerns, please email us at:
Email: Support@menmyshop.com

We will respond within 48  hours.

2. Phone Support
Prefer to speak to someone? Call us at:
Phone: 91+ 9354319992
Available [Business Hours: 10 AM – 6 PM, [Monday to Friday].

3. Live Chat
You can also chat with our customer service team in real-time. Simply click on the Live Chat icon at the bottom right corner of the page to begin.

Shipping and Delivery

Thank you for shopping with us! Below you’ll find all the details you need regarding our shipping and delivery policies.

Shipping Methods and Rates

We offer a variety of shipping options to suit your needs. Shipping rates depend on the destination and the size/weight of your order.

Standard Shipping:

  • Delivery Time: 2 Days – 7 Days business days
  • Metro Cities: 2 – 3 days
  • Non Metro Cities: 4 -5 days
  • Villages/Rural Areas: 5-7 days
  • Shipping Cost: Free Shipping

Express Shipping:

  • Primary Delivery Partner:  Delhivery, Fedex, Ecom Express
  • Shipping Cost: Free Delivery
  • order Dispatching:  Sameday  (except Sunday)
  • order Tracking:  Orders tracking details will be sent within 6 hours of  dispatching.
  • What if  the product is  delivered in a damaged conditions? – The product will be replaced for free.


Return Policy

We accept returns on products within 15 days from the date of delivery. If you’re not satisfied with your purchase or if you’ve received a defective or incorrect item, you can return the product by following these guidelines:

  1. Eligibility for Returns:

    • Products must be unused, undamaged, and in their original packaging.
    • All accessories, manuals, and parts included with the item must be returned.
    • Customized or personalized products may not be eligible for returns (unless damaged or defective).

  2. How to Initiate a Return:

    • Contact our customer support team at Support@menmyshop.com or call on 9354319992 within 15 days of receiving your order.
    • Provide your order number, the item(s) you wish to return, and the reason for the return.
    • Our team will guide you through the return process and provide you with a return authorization and instructions.

  3. Return Shipping Costs:

    • If the return is due to a mistake on our part (wrong or defective item): We will cover the return with free shipping.
    • If the return is for any other reason (change of mind, wrong size, etc.): The customer is responsible for return shipping fees.
    • We recommend using a trackable shipping service or purchasing shipping insurance to ensure that your returned item is received.

  4. Non-Returnable Items:

    • Items that are used, damaged, or altered cannot be returned.
    • Products marked as “final sale” or “non-returnable” on our website are not eligible for return

Refund Policy

Once we receive your returned item and inspect its condition, we will issue a refund. The refund process generally takes 2  days.

  1. Refund Method:

    • Refunds will be issued to the original payment method used for the purchase.
    • If the product was purchased using a gift card or store credit, the refund will be processed to the same gift card/store credit account.

  2. Partial Refunds:

    • We reserve the right to issue a partial refund or reject a return if the product is damaged or shows signs of use that are not consistent with its original condition.

  3. Refund Timing:

    • Refunds typically take 2 to 3 business days to appear in your account, depending on your bank or payment processor.

Payment

 

Payment Methods

At meNmyshop.in , we offer a range of secure and convenient payment methods to make your shopping experience seamless. You can choose the payment option that best suits you during the checkout process.

Accepted Payment Methods

We accept the following payment methods:

  1. Credit and Debit Cards

    • Visa
    • MasterCard
    • American Express
    • Discover
      (Please ensure your card is authorized for online payments.)

  2. Digital Wallets

    • PayPal
    • Apple Pay
    • Google Pay

  3. Bank Transfers

    • We also accept payments via direct bank transfer. Please note that payments made by bank transfer may take longer to process. Details will be provided at checkout.

  4. Buy Now, Pay Later

    • We offer the option to split your payments using [Pay Later service provider, e.g., Klarna, Afterpay, etc.]. This option is available for select products and locations.

  5. Gift Cards

    • We accept [Your Company] gift cards, which can be used for purchases on our website. If you have a gift card, you can enter the code during checkout to redeem your balance.

Payment Security

Your security is important to us. We use the latest encryption technology to ensure that your payment information is processed safely and securely. All transactions are protected by SSL (Secure Socket Layer) encryption, which ensures that your personal and financial information is kept private.

Service Support

Our service team is available to assist you during the following hours:

  • Monday to Friday: 9:00 AM – 6:00 PM
  • Saturday: 10:00 AM – 4:00 PM
  • Sunday: Closed

Feedback & Suggestions

We value your feedback! If you have suggestions or ideas on how we can improve our services, please let us know by sending an email to [feedback@meNmyshop.com].